Terms of Service

Terms of Service

Overview

This website is operated by Engage Optics (Pty) Ltd, trading as Arken Optics SA. Throughout the site, the terms “we”, “us” and “our” refer to Arken Optics SA. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site.

Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province of residence. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

Products and Pricing

Prices for our products are subject to change without notice. All prices are listed in South African Rand (ZAR) and include VAT. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Shipping and Delivery

Please refer to our Shipping & Delivery page for full details on shipping policies, delivery times, and procedures.

Returns and Refunds

Please refer to our Returns & Refunds page for our complete return policy. All returns are subject to the South African Consumer Protection Act (CPA).

Warranty

Product warranty details are available on our Lifetime Warranty page.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of South Africa.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website.

Contact Information

Questions about the Terms of Service should be sent to us at info@arkenoptics.co.za.